Frequently Asked Questions

What is Chefy?

Can I order from both restaurants and home chefs?

How does delivery work?

Can I track my order in real time?

How do vendors receive and manage orders?

What should I do if there is an issue with my order?

How do I become a vendor on Chefy?

Are home chefs verified?

Can I become a vendor?

How do refunds work?

What payment methods are supported?

Can I cancel an order after placing it?

How do riders get delivery requests?

Is Chefy available in my city?